Dispatch and driver app

Dispatch a route to a driver

Assign a vehicle and driver, review route stops, make final edits, and confirm mobile visibility.

Optimized routes are ready, and the dispatcher needs to send one route to the correct driver and vehicle.

Difficulty: Intermediate

Time: 10-15 minutes

Steps

1

Open the dispatcher map.

Open the dispatcher map.

2

Open the route card or route details.

Open the route card or route details.

3

Review distance, duration, stops, and timing.

Review distance, duration, stops, and timing.

4

Assign an active vehicle.

Assign an active vehicle.

5

Assign the driver.

Assign the driver.

6

Review stop order.

Review stop order.

7

Move stops if the dispatcher needs manual control.

Move stops if the dispatcher needs manual control.

8

Save the route changes.

Save the route changes.

9

Ask the driver to refresh or open the mobile route list.

Ask the driver to refresh or open the mobile route list.

10

Confirm the assigned route appears.

Confirm the assigned route appears.

Prerequisites

At least one route exists.

At least one route exists.

Driver is invited and can access the mobile app.

Driver is invited and can access the mobile app.

Vehicle is active.

Vehicle is active.

Dispatcher has assignment permissions.

Dispatcher has assignment permissions.

Common mistakes

Driver account is not connected to the mobile app.

Driver account is not connected to the mobile app.

Vehicle is inactive or assigned incorrectly.

Vehicle is inactive or assigned incorrectly.

Driver is checking the wrong date.

Driver is checking the wrong date.

Route stops were changed but not saved.

Route stops were changed but not saved.

What you will do

Open a route.

Open a route.

Review route details.

Review route details.

Assign a vehicle.

Assign a vehicle.

Assign a driver.

Assign a driver.

Reorder stops if needed.

Reorder stops if needed.

Confirm the driver can see the route in the mobile app.

Confirm the driver can see the route in the mobile app.

Related links

Track each step in your next run

Start with the current Rouptimize workflow and bring your dispatch, drivers, proof, and reporting into one operating system.

Dispatch A Route To A Driver | Rouptimize Tutorial