Start
2 docs in this category.
Documentation
Rouptimize documentation
Practical docs for setting up delivery operations, importing work, optimizing routes, dispatching drivers, monitoring active deliveries, verifying proof, reporting, billing, and support.
Documentation categories
Company setup
2 docs in this category.
Fleet and drivers
2 docs in this category.
Missions
3 docs in this category.
Route planning
5 docs in this category.
Mobile app
2 docs in this category.
Monitoring and reports
2 docs in this category.
Billing and support
3 docs in this category.
All docs
Getting started with Rouptimize
Set up your first connected delivery workflow from account access through reporting.
Register and verify your company
Set up company access and verification before configuring operations.
Set up branches and depots
Create operating locations so dispatchers can plan work by branch, date, and depot.
Manage users, roles, and permissions
Add web users, assign branches and roles, configure permissions, and manage mobile access.
Add vehicles, capacities, and skills
Add vehicle records that route optimization and dispatch assignment can use.
Invite drivers to the mobile app
Create drivers, generate invite codes, and help drivers register for mobile route work.
Create a delivery mission
Create delivery work manually with customer, location, timing, capacity, skill, and priority details.
Import missions from CSV, XLSX, or JSON
Bulk import delivery work with validation before final import.
Create pickup-delivery missions
Create jobs that include both pickup and delivery locations, timing, and duration fields.
Auto-optimize routes
Select missions and vehicles, set working windows and depots, then generate multi-vehicle routes.
Manually plan and edit routes
Create or adjust route plans by adding, moving, or removing missions.
Assign a driver and vehicle
Connect route work to the correct driver, mobile user, and fleet asset.
Add or reorder route stops
Adjust route stop order when dispatchers need sequence-level control.
Use the dispatcher map
Navigate the branch/date map workspace for missions, depots, routes, and assignments.
Use the driver mobile app
Help drivers complete assigned route work from mobile.
Verify proof of delivery
Confirm completed deliveries with customer 5-digit code verification.
Monitor live drivers
Watch selected drivers and vehicles while active routes are in progress.
Read reports and dashboard
Review mission, driver, route, fleet, exception, and proof performance.
Manage route-order credits
Understand scheduled order credits, checkout, purchase history, and insufficient-credit states.
Open a support ticket
Contact support from the web panel with ticket messages and attachments.
Troubleshooting
Resolve common setup, import, route optimization, dispatch, mobile, proof, monitoring, report, credit, and support issues.
Ready to optimize delivery operations?
Start with the current Rouptimize workflow and bring your dispatch, drivers, proof, and reporting into one operating system.