Monitoring and proof

Monitor active deliveries

Use the monitoring map to follow selected drivers, vehicle context, status, speed, and today's missions.

Drivers are on the road, and the dispatcher needs visibility into active delivery work.

Difficulty: Beginner

Time: 8-12 minutes

Steps

1

Open the monitoring page.

Open the monitoring page.

2

Select the correct branch.

Select the correct branch.

3

Choose a driver.

Choose a driver.

4

Review marker location on the map.

Review marker location on the map.

5

Check vehicle, speed, and last update.

Check vehicle, speed, and last update.

6

Review today's assigned missions.

Review today's assigned missions.

7

Compare mission status with route progress.

Compare mission status with route progress.

8

Troubleshoot stale location if needed.

Troubleshoot stale location if needed.

Prerequisites

Driver is assigned active work.

Driver is assigned active work.

Driver is signed in to the mobile app.

Driver is signed in to the mobile app.

Location permission and streaming are enabled where required.

Location permission and streaming are enabled where required.

Dispatcher has monitoring access.

Dispatcher has monitoring access.

Common mistakes

Driver denied mobile location permission.

Driver denied mobile location permission.

Driver is signed out.

Driver is signed out.

Dispatcher selected the wrong branch.

Dispatcher selected the wrong branch.

Route is assigned for a different date.

Route is assigned for a different date.

What you will do

Open live monitoring.

Open live monitoring.

Select branch.

Select branch.

Select a driver.

Select a driver.

Review live location and vehicle details.

Review live location and vehicle details.

Review today's missions.

Review today's missions.

Understand stale or missing updates.

Understand stale or missing updates.

Related links

Track each step in your next run

Start with the current Rouptimize workflow and bring your dispatch, drivers, proof, and reporting into one operating system.

Monitor Active Deliveries | Rouptimize Tutorial